These Terms of Service ("Terms") are a binding agreement between you and JulianaLucky ("JulianaLucky," "we," "us," or "our") governing your access to and use of our websites, programs, and services, including the Photo Review, the Essential Course, and the private "Aligned Year" coaching (collectively, the "Services"). Please read them carefully. By accessing the Services, submitting an application, or making a purchase, you agree to these Terms and to our Privacy Policy.
By accessing or using the Services, submitting an application, or purchasing a program, you confirm that you have read, understood, and agree to be bound by these Terms and the Privacy Policy. If you do not agree, do not use the Services. If you use the Services on behalf of a child, you do so as the child's parent or legal guardian and accept these Terms on your own behalf.
You must be at least 18 years old and the parent or legal guardian of the child for whom you are obtaining the Services. By using the Services, you represent and warrant that you meet these requirements and that all information you provide is accurate and complete. The Services are intended for use by adults; children may not create accounts or transact with us.
JulianaLucky offers educational posture and movement programs, which may include:
The specific features, format, schedule, and inclusions of each program are described at the point of sale or application and may be updated from time to time. All guidance is educational in nature and is provided for general informational and movement-education purposes.
The Services, including any plan, exercise, recommendation, photo review, observation, or communication, are provided for educational and informational purposes only and do not constitute medical advice, diagnosis, treatment, therapy, or a professional clinical opinion. We do not establish a doctor-patient, physical-therapist-patient, or any other clinician-patient relationship.
Physical movement and exercise carry inherent risks, including the risk of muscle soreness, strain, injury, aggravation of a pre-existing condition, or, in rare cases, serious injury. By using the Services, you acknowledge and voluntarily accept these risks on behalf of yourself and your child.
Certain programs, including private coaching, are offered by application and at limited capacity. Submitting an application does not create an obligation for us to accept you, and we may decline any application at our discretion (for example, if we do not believe the program is appropriate for your child, or if capacity is full). No payment is due to apply, and you are not enrolled until we accept your application, you complete any required payment, and the program begins. We may, at our discretion, recommend a different program or that you consult a clinician.
You are responsible for the accuracy of the information you provide and for maintaining the confidentiality of any account credentials. You agree that we may communicate with you by email, text/SMS, messaging app, phone, or video call regarding your application, account, plan, scheduling, and support, and (unless you opt out) about programs and offers. Message and data rates may apply. You may opt out of marketing messages at any time as described in our Privacy Policy.
Applying costs nothing and commits you to nothing. We review applications personally and accept only families we believe we can genuinely help, so the primary safeguard happens before you pay: if we do not believe we are the right fit for your child, we will tell you before any charge. Once a program begins, the following refund terms apply.
We offer a 30-Day Money-Back Guarantee to support families in getting started. To be eligible, you must complete the following.
Within the first 30 days:
Over the 30 days:
To receive a refund under this guarantee, all documentation must be submitted within 7 days of the end of the 30-day period. If these conditions are not met, refund eligibility under this guarantee is void.
Private, one-on-one coaching (for example, the Aligned Year) is handled separately and is subject to individual consideration. Because it involves significant individualized time and effort from the very start, including a personal review of your child's photos, the creation of a custom plan, and scheduled one-on-one time, a refund is not guaranteed, and any refund depends on how far into the program you are and the work already performed. In particular, once a one-on-one Zoom call has taken place, substantial time and effort have already been invested. At our discretion, and based on the stage of the program and the work completed, we may offer a partial refund; a full refund after the engagement has meaningfully begun should not be expected. Where a program is paid in installments, your obligation to pay the remaining scheduled installments continues for the program term.
"Your Content" means the photos, videos, answers, messages, and other materials you submit. You retain ownership of Your Content. By submitting it, you represent and warrant that:
You grant us a limited, non-exclusive, royalty-free license to use, store, reproduce, and process Your Content solely for the purpose of providing the Services to you (for example, reviewing posture, preparing and adjusting a plan, and tracking progress). We will not publish, display, share, or use your child's photos or information for marketing, advertising, or any public purpose without your separate, express, written permission. We will delete Your Content on request, subject to reasonable backup and legal-retention limits. See our Privacy Policy.
The Services, including all program materials, plans, exercises, text, graphics, videos, methods (including the educational read of posture points), logos, and the JulianaLucky brand, are owned by or licensed to JulianaLucky and are protected by intellectual-property laws. Subject to these Terms and your payment, we grant you a limited, personal, non-transferable, non-sublicensable, revocable license to access and use the program materials solely for the personal, non-commercial benefit of your own family.
You may not copy, reproduce, distribute, publicly display, sell, resell, license, share logins, record, republish, or create derivative works from any program materials, or use them to build a competing product or service, without our prior written consent.
You agree not to: (a) use the Services for any unlawful purpose; (b) misrepresent your identity or your relationship to a child; (c) share or resell access or materials; (d) interfere with or attempt to gain unauthorized access to the Services or their systems; (e) upload malicious code; (f) infringe others' rights; or (g) use the Services in any way that could harm a child. We may suspend or terminate access for violations.
Every child is different, and outcomes depend on many factors, including consistency, growth, and individual circumstances, many of which are outside our control. We do not guarantee any specific result, improvement, or outcome. Testimonials and before/after examples reflect individual experiences shared with permission and are not typical, promised, or a guarantee that you or your child will experience similar results. Improvements shown may reflect normal childhood development and many factors, not the program alone.
The Services rely on or link to third-party services (for example, hosting, payment, scheduling, video-call, email, and report-viewing tools). Your use of those services may be governed by their own terms and privacy policies. We are not responsible for third-party services, and we do not endorse and are not liable for their content or practices.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY EDUCATIONAL GUIDANCE WILL ACHIEVE A PARTICULAR RESULT. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL SUCH WARRANTIES.
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL JULIANALUCKY, JULIANA LUCKY, OR THEIR AFFILIATES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR FOR ANY PERSONAL INJURY OR EMOTIONAL DISTRESS, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICES OR PARTICIPATION IN ANY ACTIVITY, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SPECIFIC PROGRAM GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS BEFORE THE EVENT. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
You agree to indemnify, defend, and hold harmless JulianaLucky and Juliana Lucky and their affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Services; (b) Your Content; (c) your violation of these Terms; (d) your violation of any law or the rights of a third party; or (e) any activity undertaken by you or your child in connection with the Services.
Please read this section carefully — it affects your legal rights.
These Terms and any dispute arising out of them are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. Subject to the arbitration section, the state and federal courts located in New York County, New York will have exclusive jurisdiction, and you consent to their jurisdiction and venue.
We may suspend or terminate your access to the Services at any time if you violate these Terms or if we discontinue a program. You may stop using the Services at any time. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution, and these general provisions) will survive.
We may modify these Terms or the Services from time to time. When we change the Terms, we will update the "Last updated" date and, where appropriate, provide additional notice. Your continued use of the Services after changes take effect constitutes acceptance of the revised Terms. If you do not agree to a change, stop using the Services.
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